Support
Last updated: July 11, 2026
We're a small team and we read everything — reach out any time.
Get in touch

Email us: support@tavita.app
We typically reply within 1–2 business days.
Affiliate or creator-program questions go to partners@tavita.app, or check the program details at partners.tavita.app.
Frequently asked questions
How does photo logging work, and how accurate is it?
Point your camera at a meal, or a supplement or medicine label. Tavita sends the photo to our AI provider, Anthropic's Claude, to identify what's on it and estimate nutrition or read the label. It's a fast estimate, not a lab measurement — always double-check the result, especially for supplement dosages.
Does Tavita replace my doctor?
No. Tavita is not a medical device and does not provide medical advice, diagnosis, or treatment. It only helps you organize the timing of supplements and medicines you already take. Always follow instructions from your doctor or pharmacist — their guidance overrides anything in the app.
How do I cancel my subscription?
Cancel from your phone's subscription settings — iOS: Settings → your name → Subscriptions. Android: Google Play Store → Payments & subscriptions. Cancel at least 24 hours before renewal to avoid being charged for the next period.
How do refunds work?
Apple and Google bill you directly, so refunds go through them. See our full Refund Policy for step-by-step instructions for both stores.
Is my health data private?
Yes. Your health data is stored on your phone in a local database, and there's no account required. Features that need the internet — AI photo analysis, building your schedule, voice meal logging — send only what that feature needs, none of it is stored on our servers, and we never sell your data or show ads. If you opt into community features and allow notifications, we store an anonymous push token to deliver those alerts. Full details in our Privacy Policy.
How do I export or delete my data?
Open Tavita's settings, where you can export your data as JSON or PDF, or delete it entirely, at any time. Deleting the app also deletes its local data. If you've used community features, see our Account & Data Deletion page for how to remove that data too, in the app or by email.
Does it work with Apple Health / Health Connect?
Yes, optionally. Connect it in settings to let Tavita read your sleep and workout data to inform your schedule. Tavita only reads from these platforms — it doesn't write anything back. This data stays on your device and is never sold or used for ads.
Is Tavita available on iPhone and Android?
Yes. Tavita is out now on the App Store and Google Play. It is free to download, and Pro is an optional subscription that starts with a 3-day free trial.